Shipping Policy
At Apex Peptides Online, we are committed to providing fast, secure, and reliable shipping across the United States. Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been shipped, tracking information will be provided to help monitor delivery status.
We carefully package all research peptides and research compounds to help ensure safe delivery. Shipping times may vary depending on location, carrier delays, holidays, or unforeseen circumstances. Apex Peptides Online is not responsible for delays caused by shipping carriers or incorrect shipping information provided during checkout.
Customers are responsible for ensuring all billing and shipping details are accurate before placing an order. Orders marked as delivered by the shipping carrier may not qualify for replacement or refund claims.
All products sold by Apex Peptides Online are intended strictly for laboratory and research purposes only.
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Refund Policy
At Apex Peptides Online, customer satisfaction is important to us. If there is an issue with your order, please contact our support team within 7 days of delivery.
Due to the nature of research peptides and research compounds, we do not accept returns of opened or used products. Refunds or replacements may only be considered for damaged, incorrect, or missing items reported within the required timeframe.
Orders canceled after processing or shipment may not qualify for refunds. Shipping costs are non-refundable unless the issue was caused by Apex Peptides Online.
We reserve the right to review all refund requests on a case-by-case basis. All products are sold strictly for laboratory and scientific research purposes only.